“The Agilysys solution provided a number of benefits, including a measurable increase in visitor spend per head. We’re pleased to have software support that can range across all areas of our business, and help us to not only save costs but to also generate additional income.”

Simon Cox, Commercial Operations Director, Marwell Wildlife

Marwell Wildlife depends on visitor income to support both the running of its flagship zoological park in Hampshire and its vital conservation work. Income from foodservice and retail outlets across the site forms a significant proportion of this. When Marwell revamped its foodservice operations, to improve service and provide greater business insights for managers, Agilysys provided the answer. Park management can now ensure the right goods are being sold in the right place at the right time, with the right staffing levels to meet customer demand.

“This is a world-class venue and we want a world-class approach to guest experience management. With the help of Agilysys, that is what we are achieving.”
Head of Retail, The O2 Arena
 

“The vast range of reports mean we can monitor the business to such an extent that we can determine when our busy periods are during an event. We can produce exactly how much stock we need to get through these peak sales times to gain in revenue. It also saves us from losses through wastage of stock by overproducing.” Head of Retail, The O2 Arena
 

“From day one, the advanced touchscreen terminals and wireless hand-held devices provided our hospitality staff with the tools they needed to optimise operations and maximise guest satisfaction.”

Head of Catering.

In 2006, West Bromwich Albion FC implemented the InfoGenesis POS solution from Agilysys at its stadium The Hawthorns, continuing a longstanding commitment to innovation that has included introducing a revolutionary stilecard access system.