For our staff to use the system daily, we needed something that was easy, flexible and fast. Having used ResPAK, I knew it would offer this and how powerful its reporting facilities were. The ability to deliver truly personalised service is critical to us, and we will use ResPAK to further customise our offer to the needs and tastes of our guests."
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Dining Reservations
Submitted by dan378 on Thu, 07/28/2011 - 09:52
Restaurant management is a high-pressure world where operations and guests have to be handled with flawless courtesy and efficiency.
Under-utilisation of tables, lagging table turn times, lack of guest information and inadequate preparation for rush periods can all erode profitability. The good news is that technology can help you address these issues.
ResPAK is a specialist dining reservations and table management module that allows for more personalised guest service as well as automating the processes of table allocation and usage. Equipped with a self-service portal, it also enables guests to place self-service reservations without needing to speak to your staff.
ResPAK Dining Reservations & Restaurant Management Solution
ResPAK Restaurant Management provides the power to manage tables and reservations to put you firmly in control of your success. It enables you to be more profitable, create a better guest experience and increase your operational capabilities.
• Flexible - With a user interface that graphically matches your table layout, you can quickly train new employees and eliminate miscommunication about table locations. You can also train staff quickly through computer-based mirroring of operational issues such as holding tables, joining tables or assigning waiting staff to tables.
• Tightly integrated - Getting table management functionality integrated with reservations and point-of-sale technology makes for a better way to manage guests. With ResPAK, you can find out guest preferences before you seat them, and notify them via mobile phone when the table they’ve been waiting for becomes available.
• Intuitive to use – Thanks to ResPAK’s system colour-coding, staff can quickly pinpoint appropriate tables, helping you manage turn times and staff allocation.
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