Restaurant management is a high-pressure world where operations and guests have to be handled with flawless courtesy and efficiency.
Under-utilisation of tables, lagging table turn times, lack of guest information and inadequate preparation for rush periods can all erode profitability. The good news is that technology can help you address these issues.
ResPAK is a specialist dining reservations and table management module that allows for more personalised guest service as well as automating the processes of table allocation and usage. Equipped with a self-service portal, it also enables guests to place self-service reservations without needing to speak to your staff.
ResPAK Restaurant Management provides the power to manage tables and reservations to put you firmly in control of your success. It enables you to be more profitable, create a better guest experience and increase your operational capabilities.
• Flexible - With a user interface that graphically matches your table layout, you can quickly train new employees and eliminate miscommunication about table locations. You can also train staff quickly through computer-based mirroring of operational issues such as holding tables, joining tables or assigning waiting staff to tables.
• Tightly integrated - Getting table management functionality integrated with reservations and point-of-sale technology makes for a better way to manage guests. With ResPAK, you can find out guest preferences before you seat them, and notify them via mobile phone when the table they’ve been waiting for becomes available.
• Intuitive to use – Thanks to ResPAK’s system colour-coding, staff can quickly pinpoint appropriate tables, helping you manage turn times and staff allocation.
Complementary products and modules
Visual One™ PMS gives control over every aspect of hotel property operations within One integrated suite of modules.
Eatec offers a powerful inventory & procurement solution, including nutritional analysis, tailored to the needs of retail, hospitality and food service operators.
InfoGenesis is your mission-critical point-of-sale system, contributing to the efficiency, guest satisfaction and overall profitability of your operation.